Accessibility Statement for Rubbish Clearance Finchley

Rubbish Clearance Finchley is committed to providing an accessible and user-friendly experience for all customers in the Finchley area, including people with disabilities, older people, and users with temporary or situational impairments. We aim to ensure that anyone who wants information about our accessible rubbish clearance services in Finchley can use our website and contact us without unnecessary barriers.

Our Accessibility Standards and WCAG 2.1 AA

We aim to meet the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are recognised as an international standard for making websites more accessible and usable. By following WCAG 2.1 AA principles of perceivable, operable, understandable and robust content, we work to ensure that key information about our rubbish clearance services in Finchley can be accessed by as many people as possible.

Our goal is to keep improving and reviewing our website so that it remains accessible as technology, standards, and user needs evolve. We see accessibility as an ongoing process, not a one-time project.

Screen Reader Support

Our website is designed to support customers who rely on screen readers and other assistive technologies. We aim to provide clear and descriptive text for headings, images, and buttons so that users who cannot see the screen can still understand and navigate information about rubbish clearance in Finchley.

We strive to ensure that non-text elements have text alternatives and that important information is not conveyed by colour alone. Content is structured with a logical heading order to make it easier for screen reader users to move through the page and find the details they need about our services.

Keyboard Navigation

Our site is intended to be usable with a keyboard alone, without the need for a mouse. Users should be able to move through menus, forms, and content areas using the Tab, Shift plus Tab, Enter, and arrow keys.

We work to provide a visible focus state so that keyboard users can clearly see which element is selected as they navigate. This helps customers who prefer or need keyboard navigation to request accessible rubbish clearance in Finchley, read about our service options, and contact us for bookings or questions.

Readable and Understandable Content

We aim to write content in clear, plain language so that information about our rubbish clearance Finchley services is easy to read and understand. We avoid unnecessary jargon and explain required technical terms wherever possible.

Text is presented with appropriate contrast to support users with low vision or colour vision differences, and we seek to maintain a consistent layout so that pages are predictable and simple to use.

Ongoing Improvements

We regularly review our website and welcome feedback from customers, disability organisations, and accessibility specialists. Where we identify issues, we will prioritise fixes based on how severely they affect access to essential information and services.

As our service offering in the Finchley area grows, we will continue to review new content and features to maintain or improve accessibility and to stay aligned with WCAG 2.1 AA guidance.

Contact for Accessibility Requests

If you experience any difficulty accessing information on our website, or if you need information about rubbish clearance Finchley in a different format, please contact us. We are happy to discuss reasonable adjustments, such as providing information by phone, in large print, or in another format that better meets your needs.

You can contact us about accessibility by phone or email. Please explain what you were trying to do and what type of barrier you encountered. This helps us respond to your request and improve our website for other users.

We aim to respond to accessibility enquiries within a reasonable time and to work with you to find a suitable and practical solution so that you can access our rubbish clearance services in Finchley without unnecessary obstacles.